Freight and Handling The freight charges are at 13,50 €/net plus vat per order to Spain. If the net order amount is more than 200 € the freight charges will be covered
Usual transportation-time is between 3 – 4 days. Freight charges are not valid for delivery to the Spanish islands.
The 3-4 days are effective from the receipt of the purchase amount in case of purchase by credit card, transfer or paypal.
Shipments and returns
Your pack shipment
Packages are generally dispatched within 3-4 days after receipt of payment and are shipped via DHL with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
This form of payment allows you to pay with a credit card, debit card or bank account in a secure way without providing the card details. You just have to register with Paypal for free and have an email account. 3.5% surcharge of the total.
Wire transfer It is the safest method since the buyer does not provide any type of information to make the purchase. In this case, Montessori Vivo Europe provides the customer with their bank details to make the corresponding payment via email after placing the order. The transfer must be made effective within a maximum period of 3 calendar days from the date of purchase. If for any reason, it is not carried out after 3 days, we cannot guarantee the availability of the products. It is very important to indicate in the income the same name that you have specified in the order form, so we can easily identify the origin of the amount. To expedite the shipment of your order, we recommend sending an email with proof of payment to firstname.lastname@example.org